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How We Protect Your Account and Payment Information

When you open an account with yomanbet, your personal data and payment details are encrypted and stored securely.

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yomanbet How We Protect Your Account and Payment Information
GET IN TOUCH

Contact Us About Your Privacy

If you have questions about how we handle your data, want to request a copy of your account records, or need to update your privacy settings, reach out to our support team. We respond to privacy requests within five business days.

Team online

Email Support

Send a privacy request to [email protected] and include your account email. We'll confirm receipt and send your data download or update confirmation within five working days.

Live Chat

Open live chat in your account dashboard during our support hours. Our team can walk you through privacy settings, explain data retention, and help you manage account preferences in real time.

Account Settings

Log in, go to Settings > Privacy & Data, and you can request data deletion, update communication preferences, or download a copy of your account information anytime.

SECURITY PRACTICE

How We Keep Your Information Safe

Your account password is hashed with military-grade encryption; we never store it in plain text.

Password Encryption

Passwords are hashed with bcrypt at 12 rounds; we cannot read or recover them, only verify login attempts. If you forget your password, reset it securely via email confirmation.

Payment Token Security

DANA, OVO, GoPay and QRIS transactions use tokenized payment gateways. Your actual payment details never pass through our servers, only a one-time token linked to your deposit.

Withdrawal Verification

Every withdrawal request is manually reviewed by our compliance team before funds leave yomanbet. We cross-check your registered bank account and flag unusual amounts or frequency.

Session Management

Your session expires after 30 minutes of inactivity. Log back in to resume play. Multi-device login is allowed, but each session token is unique and cannot be reused.

Data Retention

We keep your account data for as long as your account is active, plus seven years after closure for compliance. You can request permanent deletion anytime by emailing support.

Breach Response

If we detect unauthorized access, we notify affected users within 48 hours, freeze accounts pending investigation, and report to regulators where local law permits.

Privacy Policy Frequently Asked

Read answers to the questions our players ask most about how their data is used, who can see their account, and what rights they have.

Yes. Log into your account, go to Settings > Privacy & Data, and click Download My Data. We'll email you a complete file of your profile, deposit history, game records and IP logs within three business days. You can also email [email protected] to request it.

We do not sell your data. We share only with payment processors (for DANA, OVO, GoPay and QRIS transactions), fraud-detection providers, and legal authorities where local law permits. Every third party signs a data-protection agreement.

Active account data stays on file as long as you play. After closure, we archive it for seven years to meet compliance and tax rules. You can request permanent deletion by emailing support, though some records must be kept by law.

If you notice suspicious login activity, contact support immediately. We'll freeze your account, review the session logs, and reset your password securely. Unauthorized withdrawals are refunded if they occurred within 24 hours of detection.

Login and session cookies are required to use your account. You can disable marketing cookies in your browser settings without losing account access. Go to Settings > Privacy & Data to turn off email notifications.

Your payment details never touch our servers. DANA, OVO, GoPay and QRIS transactions use tokenized gateways that encrypt all data. We only store a reference code, not your actual card or wallet number.

Our privacy practices are the same across all regions where we operate in Indonesia. Local law may require different data retention rules; we follow those rules in full. Access and eligibility depends on local law.